I have a monthly plan 45$ Canada-wide and my bills show 31$ for Airtime for my call for another province, is there any way to call koodo? why no contact call? so disappointed very poor service, a customer should look around all your website to find a phone contact and this online assistant is performing very bad, please someone tell me should I do? how come with 45 monthly plan, I charge for a call?
Best answer by Manuela at Koodo
Hi there! Thank you for flagging this error to us. The amount due has been corrected. You can check at koodo.com/selfserve. We apologize for any inconvenience. Feel free to reach out to us anytime by sending a private message from your Social media account (Facebook or Twitter) or by scheduling a callback at your convenience at koodo.com/chat and we will gladly assist :)