Koodo Community
Solved

Bill due date

  • 21 February 2019
  • 6 replies
  • 422 views

Can I change my payment due date?
icon

Best answer by Mats 21 February 2019, 00:59

Can I change my payment due date?
Your payment due date every month depends on your billing cycle and you can't change your billing cycle unfortunately.
View original

6 replies

Userlevel 7
Badge +4
Hi,
Was there any difficulty with the payment? You could try to contact Koodo billing department and see if they can do anything. Dial 227 from your Koodo handset would connect you to them.
Userlevel 7
Badge +4
Do you need to pay later this month?

Or are you looking for long term change to you billing cycle? Billing cycle cannot be changed
Badge +4
Can I change my payment due date?
Your payment due date every month depends on your billing cycle and you can't change your billing cycle unfortunately.
Userlevel 7
Badge +4
Yout also have around a month after your bill comes out to pay it so you can just pay it on the date you want and not have to worry about changing your billing cycle.
When is my billing cycle fin shed/over?.
Userlevel 7
Badge +4
When is my billing cycle fin shed/over?.
Log into self serve and you can check it.

Reply