Went to a Koodo kiosk today, and was treated like a nobody, and not the loyal customer that I have been for years. I was refused service for not having a "valid" drivers license.. I work 5 minutes from my house, and haven't had to drive for years.
I provided my drivers license, but was told that because it expired, I cannot make any changes with my account, cannot replace my phone, unless I paid $4-500 for a phone outright.
Keep in mind, I have never been asked for ID in the past few years when trying to make changes to my account, or replace a phone. So here I am stuck with a phone that has a battery life of a couple hours, and Koodo refuses to do anything because I do not have a valid DL..