I'm a new customer who's never had a cellphone until now. I just got my first bill for $41.47, which makes no sense for two reasons: 1) my monthly rate is $27.00, and 2) I overpaid by $12.00 when activating my account. I want to find out what's behind these things, but can't find a place anywhere to help me contact Koodo about it. Hopefully this is the place. I'm beginning to feel frustrated.