I added a top up voucher June 21, but then received a message on June 23 saying I did not have enough money. I signed on to the website to see that I indeed did have enough money. Now my service has been suspended and the website says I have $0 balance. The transaction history shows that I did add the top up voucher (June 21) and that my base plan was renewed (June 25), but I now have no service. I have used the contact us option (with all the details). The two questions I have are, will I really have to wait a full business day to regain service? Why when I call the Customer Service number did I not have any option to speak with anyone?