Koodo Community

Community

Solved

Base plan changes??


Hello,

I currently have the $50 Unlimited Messaging (Text and Picture) and Unlimited Local Calling. I just saw on the website that there is now $50 Unlimited Messaging (Text and Picture) and Unlimited Canada-wide Calling. Can i change my plan today even though my top up date has passed? if i do make the changes will i be billed again? My base plan will renew on Aug 6, 2015.
thank you

2 replies

Userlevel 6
Badge +4
Hi there... I suggest to wait until your cycle ends... If let's say you change your plan today, the system will take another 50$ from your account (if you have money in your account) for the new plan... So when the times come to change the plan, do the change first and after top up your account...
thank you 

Reply