Koodo Community



Automatic withdrawals = bad credit if card compromised at the wrong time?

My credit card was compromised a few weeks ago and as a result my automatic monthly Koodo payment failed. I didn't realize this until I got an email saying my payment was late. I immediately updated my credit info and paid the full balance, but Koodo had already reported a late payment which affected my credit negatively. How can I rectify this?

2 replies

Userlevel 7
Badge +4
You would have to call Koodo, but an accidental late payment is an accidental late payment. It is part of your credit history. Besides 1 late payment will have a negligible effect overall on your credit
Userlevel 5
Dennis is right on this one. I'm surprised your credit card company didn't tell you to update any automatic payments 😞