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Approximate cost of minute overage if changing plan in middle of billing period?


If I changed my 100 minute plan to a 200 minute plan in the middle of my current billing period, roughly how much would I be charged for minute overage? Would there be an minute overage charge if zero minutes were used while I still had my 100 minute plan? Unfortunately my son's phone died on him (no chance of revival) and we have 23 days until our next billing period (he hasn't used any of his minutes) Please advise. And thanks in advance for your help.

7 replies

Userlevel 5
Hey Jodie! when you change a plan in the middle of the cycle the minutes between the old and new get prorated. If you do use up all the minutes after changing the plan the overage for airtime is $0.50/min
Please tell me if I have misunderstood your explanation... Are you saying that if I don't use any of my allotted minutes after changing my plan, that there should not be any minute overage charges?
Userlevel 5
there should be no additional charges if you haven't used up all your minutes.
Userlevel 7
Badge +4
Actually your plan allotment is prorated too and it matters when you use your mins. Example: -You have a 100min plan and used 150mins in the first 15 days. -For the second 15 days you changed your plan to a 300 min plan and dont use any more mins in the last 15 days. What happens here is that since you changed plans half way through, your 100min plan is actually 50mins. And since you used 150mins in the first 15 days you will now have triggered 100 mins of overage charges. And for the last 15 days, your 300 min plan will be pro-rated to 150mins allowed. If you dont use these mins they do not cover any overage for the mins used for the first 15days. Basically when there is a plan change, it operates like a mini billing cycle completion and start
Userlevel 7
Badge +4
Dennis wrote:

Actually your plan allotment is prorated too and it matters when you use your mins. Example: ...

So basically, if you are going to up your plan because of an overage (pay them more money) you are better off NOT doing it till the start of a new billing cycle when your meters have returned to zero. In the example above, without any change, the total bill at the end of the cycle would have been for the 100 min plan PLUS 50 mins overage total. Admittedly, the example may not be typical of anyone's consumption. I would expect some backroom casino to give me better odds than the current system...
Thank you both very much! You have been most helpful 🙂 My son will be happy to know that he will not have to wait the 22 days to get another phone.
Userlevel 7
Badge +4
Jodie Edroff wrote:

Thank you both very much! You have been most helpful 🙂 My son will be happy to know that he wil...

You can get a new phone from Koodo and your current plan can continue uninterrupted. Not necessary to start something new.

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