Koodo Community

Community

Solved

Answering calls from the USA


Do I get charged a roaming fee? If I answer a call from the USA?

10 replies

Userlevel 3
Yes you would. I would suggest looking at adding a roaming package. https://shop.koodomobile.com/plans/add-ons/index.html
Thanks....
Do I also get charged if I accept a text from the U.S..?
Userlevel 3
Deborah Devine wrote:

Do I also get charged if I accept a text from the U.S..?

Without an add on yes. If you don't wish to get an add on or prevent getting charged. I would put your phone in flight/airplane mode in the settings until you get back on the Canadian border side.
Userlevel 7
Badge +4
Deborah Devine wrote:

Do I also get charged if I accept a text from the U.S..?

Incoming texts are free: http://help.koodomobile.com/coverage-long-distance-and-travelling/travelling
Userlevel 7
Badge +4
Hold on, are you in the US with your phone? If you are, then you are indeed roaming. If you're in Canada and someone calls or texts you, you are not roaming.
I should have been clearer. I have an added on USA roaming package on my cell phone while in the States this month. But does my family in Canada get charged when they accept my calls and texts from me.? They have regular koodo packages. Thanks for your help.
Userlevel 7
Badge +4
Deborah Devine wrote:

I should have been clearer. I have an added on USA roaming package on my cell phone while in the ...

To your family, your number is always Canadian and any charges they may have are dependent entirely upon the area code of your number. It doesn't matter to them if you're in Canada, US, or Thailand.
Userlevel 7
Badge +4
You do not get charged extra fees for receiving calls from the US while in Canada, although you will use minutes just like you would when receiving a call from a Canadian number.
Thanks everyone. I appreciate your help.

Reply