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I have a prepaid phone. I paid bill last month and this month i just put a 35 dollars payment, my account balance says i now have 10 dollars in account and i cannot renew plan. This a glitch or a mischarge

3 replies

Userlevel 6
Hi Brandon, This month's base plan should auto-renew and you do not have to renew it yourself unless your changing your base plan.
I still cannot call (which i have 10+mins per month) i cannot text well, and i get notification saying i have not renewed plan
Userlevel 7
I believe that your phone will still call *611 to speak with customer service.

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