Koodo Community



Amount payable on May 27th 2014 incorrect

My April bill was paid on April 29th 2014. However I am not being credited for it and now the amount payable for May will be $75.71 on May 27th 2014. Please correct the amount payable on May 27th 2014.

6 replies

Userlevel 7
Badge +4
You have to give Koodo a call since none of us have access to your account info. We are all just customers here like you
what is their number?
Userlevel 7
Badge +4
*611 on your Koodo cell or

Thank you for your response
Userlevel 7
I'm guessing that the April bill payment posted after the due date so the May bill still shows the previous balance carried forward. However the account balance should be updated in Self Serve at this point. Either way, discuss it with them.
no I went over the monthly limit of 200 minutes. Thanks anyway guys.