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airtime


I'm using Canada wide plan for call thou charged me airtime min for incoming call last month. How could they charge?

6 replies

Userlevel 7
Badge +4
Hello Menon,

If you've went over your minutes it's possible that you get charged for those minutes. How many minute do you have in your account?
Userlevel 7
Badge +4
Have you reviewed your detailed PDF ebill?  This usually contains your bill info and why you were charged
Userlevel 7
Badge +4
Also, unless your plan specifies unlimited incoming calls, incoming calls will use your airtime the same way that outgoing calls do.
Userlevel 7
Badge +4
Canada Wide Plan just means you get no long distance charges when calling to and from anywhere in Canada. If you have unlimited minutes than that is a different story.

I have 500min per month for call. I don't think I've used over minutes.
Userlevel 7
Badge +4
menon wrote:

I have 500min per month for call. I don't think I've used over minutes.

Have you reviewed the PDF copy of your bill downloaded from Self-serve, as Dennis suggested?

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