Koodo Community

Advertised Koodo promotion was not applied

  • 26 September 2020
  • 2 replies

I changed my provider into Koodo to benefit from 9 gigabyte data for monthly 50 dollars. The representative did not allow me the promotion and I only got 4 gigabytes!! Self service does not allow me to change and get the promotion!!

2 replies

Userlevel 7
Badge +4

What do you mean the rep didn't allow you to have it?  If it new activation, you can pick one of  those promo plans.

Userlevel 7
Badge +4

@Drahmedfali You do have the extra 5GB on your line ending with  71 and also on line ending with 01.