My wife and I switched to Koodo from Bell back almost a year ago and the promotion at the time was to rebate the two $40.00 activation's on our BYOD plan back to our billing after the first month but it never happened. Can I get some clarification on if the activation fees are going the be waved and credited to my billing?
This topic has been closed for comments
Oh my my that’s a long time ago Do you have any proof of that promo?
Userlevel 7
+4
Have you gone back and looked to make sure the credit was/wasn’t applied? Usually those ones don’t appear until the 2nd or 3rd bill.
If you login to your self serve, your detail PDF ebill should go back 18 months
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.