Koodo Community

Activation Credit

  • 8 January 2021
  • 1 reply

Hi I am a new customer who signed up with a 5$off per month promo on my contract, but my first bill does not show this? 
My husband also signed up at the same time and I think he may have the same issue. 

1 reply

Userlevel 7
Badge +4

Koodo typically starts discounts on your second bill. If you don't see anything on the second one, pop by here with your order number and someone will happily flag a Rep to correct it.