Koodo Community

Community

Solved

Account # is Account # ?????


Trying to set up bill pay through my bank but it tells me "the account number associated with this payee is not on the correct format" Does nyone know what the correct format is for Kodoo???

4 replies

Userlevel 6
Hello Karen, Just add a 0 in front 🙂
Userlevel 6
Hi Karen, the number should be your 8-digits account number, starting by 2. If you are an ATB customer, give us a call and we'll provide the number to use (we have a specific converter tool). Thank you! ________________________ If you see a good answer, give it a star.
I got the same problem I called my bank she said the account number should contain numbers and letters....???
Userlevel 7
Badge +4
Marilou Desjardins wrote:

I got the same problem I called my bank she said the account number should contain numbers and ...

http://community.koodomobile.com/koodo/topics/help-with-billing-acccount

Reply