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account balence confusion.


I have having trouble figuring out what I owe for my bill. It claims I have made my payments, but have a $4.15 overdue amount, but my account says - $54. I am confused. These seem like conflicting information that past due amount is $4 but my account is -$54 even though I have paid all of my bills. Do I owe $4 or $54... these are a big difference.

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Userlevel 7
Badge +4
Log onto your self serve on a computer and download yoru ebill. The amount said on the ebill is the official amount
Userlevel 7
Badge +4
Is it the account balance or the tab balance you're looking at? Because a -54 tab balance indicates there is still $54 owing on the phone.

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