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Accidentally made a large payment


While trying to pay part of my school tuition online, I accidentally put a whole lot of money on my koodo bill! It will take me over a year to use up that amount. What happens if I cancel my account before that? Is there any way to take back part of that payment? I can't believe I made such a horrible mistake!

2 replies

Userlevel 7
If you made the payment today, call your bank and they can cancel it. If you wait until after today, you're out of luck.
Userlevel 7
Badge +4
Wouldn't Koodo be able to reimburse some part of that money? I'm sure somewhere in the customer service department they would be able to do it. I can't believe they'll keep the money. This is what happens when you add too many 0 😉 Best of luck and keep us posted!

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