I'm currently residing in the US with my husband and have the Easy Roam add-on. On my latest bill, it says I have $64 (8 days) of Easy Roam usage during that period. However, I only intentionally used 2 of these - 6 days ($48!) are from times I accidentally pressed the voicemail notification button on my phone (I closed voicemail each time within 5 seconds). I've taken off Easy Roam since realizing that I was being charged for each of these incidents, and I'm wondering if there is any way to have these charges removed from my bill. It even says on the invoice that just a single minute was used for each of these days… I’m hoping to get some answers here in the forum so I can avoid more phone charges if I have to call a representative.
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