Koodo Community

accessing bill history/receipts

  • 20 April 2015
  • 2 replies

Now that I no longer have an account with Koodo (as of end of March 2015) how can I access my bill history? I need to print off receipts for income tax purposes.

2 replies

Userlevel 7
Badge +4
You have to call Koodo Dial 1-866-99-KOODO (1-866-995-6636). Hours of operation (Eastern Standard Time): Monday − Friday: 9am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm
Userlevel 6
Hi Robyn, you should still be able to log in your Self Serve account (it stays accessible for 90 days following the cancellation). Once you're logged in, you can download a PDF of your bills by clicking "View my bill" on the main page. If you can't access your account anymore, follow Dennis' advice and call us 🙂