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Question

About the lump sum

  • 20 November 2020
  • 8 replies
  • 85 views

So I have already paid all of my tab balance, it’s 0 now, but today I got the message that I have to pay 230$ for Tab Payoff - Lump Sum, what is that coming from?

 


8 replies

Userlevel 7
Badge +4

My tab balance is 0 now

When you select to pay off your tab on self serve it moves it to the next bill. Your tab balance shows $0 because you chose to pay off your tab and in doing so, the remaining balance got charged to this month’s bill.

My tab balance is 0 now

Userlevel 7
Badge +4

I just want to confirm that you said “ So I have already paid all of my tab balance, ”.   Is this mean you tried to pay off your tab last month and paid lump sum amount already?   Or your Tab balance simply reached to $0 by monthly payment?

And on the website it does says I have 230$ lump sum have to pay, I'm so confused

 

Userlevel 7
Badge +4

From text

Can copy and paste or share a screen shot of what the text says exactly?

From text

Userlevel 7
Badge +4

How did you receive this message? Text or email?

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