hello, my name is Feng Jiang. My koodo phone number is 438-881-0623 and I started my actual package from January 3rd 2017. I find in my current billing, you change additional fee $1.50 for my call to China. But in my package, it includes 1,000 minutes international call including China.
It is the second time you charge more on my billing. Last month, you charged $9 for the same mistake. I called your staff to correct it. This time, I called again but your staff refused it.
Please correct it and never make the same mistake again.