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Abbreviations on my bill, what do these mean?


I have two lines on my bill that I need to clarify. What do the abbreviations mean?

  1. What is “Client Car CL”.
  2. What is “Koodo CL”
Thank you.
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Best answer by Dinh 27 January 2019, 05:41

Hi
Is it the name showed up for the call from/to 611 or Koodo number 1866..? it is Koodo client care number. CL is likely for client or Customer service line... or something setup internally for Koodo.

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Userlevel 7
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Hi
Is it the name showed up for the call from/to 611 or Koodo number 1866..? it is Koodo client care number. CL is likely for client or Customer service line... or something setup internally for Koodo.
Yes, the first one said *611 Client Car CL. The other was *227 Koodo CL.
What does CL mean, and it said “Car” not “Care”. Please confirm, my friend thinks her vehicle made a phone call somehow but I really don’t think so, lol. Thanks.
Userlevel 7
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227 is the short code for their billing department. It is a Koodo client service number.

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