So I have 100 daytime minutes on my plan and it seems like last month I lost track of my airtime and now I have to pay 30$ extra, which is really stupid when upgrading to an unlimited plan would cost only 10$.
I have two questions:
Is there a way to get a warning when I get closer to 100 minutes, like there is for data?
And is it possible to change my plan retroactively and not pay the 30$ but only 10$?
Best answer by Dennis
Unfortunately there wouldnt be a way to retroactively change your plan to prevent the overage.
At most, you would be able to contact Koodo and ask them to waive the overage (partially), But there is no guarantee they would do this