Koodo Community



$20 airtime charges :S

Hi, I paid my last bill in full and this month i've used 36 out of my 100 minutes. Why does my bill charge me for $20 extra for airtime usage. I can't seem to find how many extra minutes i used

4 replies

Userlevel 1
Login to your Self Serve to check your Air Time usage or call Koodo rep *611 X5 to find out
Userlevel 7
Badge +4
Koodomobile.com, self serve, billing, ebill. Click the bill you want to view. It will show the full details, including which callsy you were charged for and when they were made.
Userlevel 4
Have you changed your plan recently?
Userlevel 5
Look at your eBill to look at the detailed charges. If you cannot find it, you can call customer service free at *611 on your Koodo Cell.