Hi, I set up my pre-authorized payment today (bank account, not CC) and wanted to make a payment for my first bill. I thought that it was set up before so my bill payment is late. I tried to make a payment after setting up the banking info but the only option given is to make a payment via Credit Card. Since I do not have a CC is there a way I can arrange a payment from the account I have set up?
Best answer by Mathieu Carrier
Banking payment must be made manually from your end, as for pre auth bank, if it is set up it will work for the next bill cycle, it is normal that it did not work immediately. You can just make a payment with your online bank website or at the bank using your account number.