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1st bill charged for 3 months in advance?!

  • 7 January 2019
  • 10 replies
  • 293 views

Just received my 1st bill, and i was charged for partial, 1 month ahead, and then another 2 months! Is something wrong here?! Or is this normal?
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Best answer by Dennis 7 January 2019, 23:29

Yes those are names, and you are correct.
But it seems the partial charges are on twice.
If you look you'll see their name twice each and
both have partial and full charges.


Are you able to take a screenshot of the pdf of this page? THere is too much info missing that I am having a hard time understanding

You can black out the phone number and name and account number but leave the rest
View original

10 replies

Userlevel 7
Badge +4
It can't be for 3 months, are you sure? Usually it's partial + 1 month.
That's what i thought
Coral $60 6GB UL min Plan SFD 2.00 40.00 - - 42.00
ILANIT $55 4GB UL min Plan SFD 1.83 40.00
YUVAL $80 5GB UL min Plan TL SFD 2.67 55.00
ILANIT $55 4GB UL min Plan SFD 11.00 70.46
CORAL $60 6GB UL min Plan SFD 12.00 75.46
YUVAL $80 5GB UL min Plan TL SFD 16.00 110.46
$436.88 Tax $66.56Total $503.44
Userlevel 7
Badge +4
Coral $60 6GB UL min Plan SFD 2.00 40.00 - - 42.00
ILANIT $55 4GB UL min Plan SFD 1.83 40.00
YUVAL $80 5GB UL min Plan TL SFD 2.67 55.00
ILANIT $55 4GB UL min Plan SFD 11.00 70.46
CORAL $60 6GB UL min Plan SFD 12.00 75.46
YUVAL $80 5GB UL min Plan TL SFD 16.00 110.46
$436.88 Tax $66.56Total $503.44

Download yoru detailed pdf ebill from self serve and it will breakdown all the charges with the cycle ranges
This is the one from the download with me ommitting the last name and phone number.
Userlevel 7
Badge +4
WHen i look at the charges for my detailed pdf ebill the the page where it gives the details for my line it says this:
Monthly and other charges (Dec 15 to Jan 14)
$40 Unltd min Plan SFD $40.00

Do you not see the date range on yours?

I also do not understand the following:
ILANIT
YUVAL
Coral

EDIT: It looks like you have 3 lines. Coral has a parial charge and a full charge. ILANIT has a partial charge and a full charge. YUVAL has a partial charge and a full charge

THis may help
https://www.koodomobile.com/help/charges-explained

Yes those are names, and you are correct.
But it seems the partial charges are on twice.
If you look you'll see their name twice each and
both have partial and full charges.
Userlevel 7
Badge +4
Yes those are names, and you are correct.
But it seems the partial charges are on twice.
If you look you'll see their name twice each and
both have partial and full charges.


Are you able to take a screenshot of the pdf of this page? THere is too much info missing that I am having a hard time understanding

You can black out the phone number and name and account number but leave the rest

I do not see a way to attach it.
Userlevel 7
Badge +4
Can you post the page of the first phone line. I think it is the page after the one you just posted

What you have posted is. Just the summary of the account. Let's look at the details of a specific phone line

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