Online Payment Options:
Register a credit or Visa Debit card
In order to pay online, you’ll need to register a credit or Visa Debit card. If your card isn’t registered yet, you can do so on Prepaid Self Serve. Once this step is done, you’ll be able to make manual payments or set up automatic 30-day top-ups.
Setting up Automatic 30-Day Top-Ups
With automatic 30-day top-ups, you can leave it to us to automatically top-up your account using your registered credit or Visa Debit card just in time for your base plan renewal.
Register for automatic top-ups right away while you're in Prepaid Self Serve, or dial *611 from your Koodo phone.
Voucher or Instant Top-Ups:
If you prefer to pay using a voucher or getting an instant top-up, these options are available in most “essential service stores” and grocery stores across Canada - see locations here. We strongly suggest that you call ahead to your local store to confirm if they are open and have vouchers before heading out to make a purchase.
Once you purchase a voucher, you can top-up in Prepaid Self Serve, or dial *611 from your Koodo phone.