Koodo Community

Community

Won't let me receive or send texts


I got a new prepaid phone and signed into my old Koodo account. I did change the Sim card but it's not letting me send or receive text. Why? What am I doing wrong?

1 reply

Userlevel 7
Badge +4
Restart your phone. Take your Sim card out, put it back, Restart it again. You are paid up for your base plan as well?

Reply