Koodo Community

Withdraw money from the closed account?

I've closed my account before I left Canada but find that there are still 9 dollars left in the account at the end of the month. How can I get it back? Can you return it to my credit card from which I paid my bill?

2 replies

Userlevel 7
Hi Wenlin,

The 9$ would be mailed to your billing address in form of a cheque. 
Userlevel 5
Hey Wenlin! Have you received your final bill yet? If so, then please give a call to our payment department at 1-855-325-6636 and we will send you a check for that amount! 🙂