Koodo Community

Community

Solved

WiFi connected but no network


i have a galaxy note but im having issue with the WiFi, not connecting only at work. i know i use it at work lot of time before but now its not working. it shows connected but no network and its only my phone that is experiencing the issue

6 replies

Userlevel 7
Have you restarted your device lately?


Try long pressing on your work network and tapping forget


Then relog onto the network.


If all else fails ask IT to pair your phone with the company wifi via Pushbutton WPS or to add your device to the routers prefered device list (MAC Filter) If it's a small enough company, ask them to restart the router.
i already did all that i even log inn with my user name to my co worker phone but it works
it shows connected on my but no network
Userlevel 7
Chris Niajaboy Omoragbon wrote:

it shows connected on my but no network

They've restarted the router for you too?
its only my phone. it works on everyone else
Userlevel 7
Chris Niajaboy Omoragbon wrote:

its only my phone. it works on everyone else

Your IT department may have made changes to their policies and reconfigured the network. If this is only happening to you at work and no where else then it's that particular network.

Talk to your IT department and let them know you can't properly connect.

You may be running an app they don't allow or your phone may be trying to use a port that is now blocked.

Did you recently update your phone? Edit: Try this next time you're connected at work https://play.google.com/store/apps/details?id=org.wahtod.wififixer&hl=en Disclaimer: I haven't used this app so idk anything about it

Reply