Hello, I am trying to register for wifi calling but I keep getting the following error, I called customer service but they were of no use. They are telling me the feature is already added on my account and everything is clear from their side but are not sure what's wrong. Can someone please help me to make it work.
Best answer by Dinh
HI Dinh, Thank you for the reply. I have purchased the phone directly from samsung store. I will try again later and check updates as well.
If you bought the device from Samsung store, you might want to check your CSC code, and see if it was set to Koodo (KDO).
If not, your device won't be compatible with Koodo Wifi calling. You can read more about it here https://community.koodomobile.com/android-81490/galaxy-s9-wi-fi-calling-and-volte-7787643