Koodo Community

Community

Solved

Why isn't my Moto G getting the Lollipop update?


My friend's phone updated days ago. The hell? Should've gotten an unlocked Nexus, I guess. The really frustrating part is the lack of information as to when I should expect the update. That's the real kicker.

9 replies

Userlevel 7
Patience Young Skywalker
Userlevel 1
Updates are rolled out to phones in batches. As Chad said above, patience. You will get the update when the batch your phone is in is selected and pushed to your device.
Chad, any update? It's been 2 months
Userlevel 7
I have no new information, sorry
Fwiw - My first gen moto g just asked me to ensure everything was up to date for the upcoming lollipop update in the next couple weeks...
Ben Webb wrote:

Fwiw - My first gen moto g just asked me to ensure everything was up to date for the upcoming lol...

Rec'd same but it vanished before I could respond. How do I retrieve it?
Userlevel 1
Ben Webb wrote:

Fwiw - My first gen moto g just asked me to ensure everything was up to date for the upcoming lol...

No need to respond. You'll be notified when the update will happen for your phone. Ensure you have the latest Motorola Update utility installed (from early Dec, I believe).
Ben Webb wrote:

Fwiw - My first gen moto g just asked me to ensure everything was up to date for the upcoming lol...

Thanks Corey.
Userlevel 2

Reply