Koodo Community

why is phone on 3g and not 4g lte?

coming from wind mobile. canadian bought a galaxy s5 from wind back in the day. unlocked and came to koodo. my phone is connecting to 3g and not the 4g network and near a major city. anyone know why?

2 replies

Userlevel 6
I would reset network settings from your S5 Here’s how: https://www.verizonwireless.com/suppo...
Did that with no results. Talked to koodo and said same thing so gave it a 2nd shot. WORKED! Odd.... thanks tho