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WHY IS MY PHONES NOT WORKING


My phone says that it will only call emergency numbers, why is this, my bill is paid every month.

3 replies

Userlevel 6
Badge +4
Hi there!

Are you in an area with good coverage? 
Have you turned your phone off and on?
Have you removed SIM CARD and put it back again?
Userlevel 7
Badge +4
There could be many, many reasons, Brenda. First thing to try is reboot your phone, see if that clears it up.
Userlevel 7
Badge +4
Have you logged in to self serve to double check your account is in good standing? just making sure there wasnt a hiccup in the payment process

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