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Question

Why is my account not active


Why is my account not active

3 replies

Userlevel 7
Did you top up before you bought a booster? Did you not top up before your base plan expired?
Badge +4
Did you manually apply funds to your account earlier this morning?

Sometimes the system is a little slower processing payment in the early morning hours. In most cases, this is resolved later this morning by 6 or 7:00 a.m.
Userlevel 7
Badge +4
Did you activate it?
https://www.koodomobile.com/help/activating-your-prepaid-phone

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