Koodo Community



why I recwived 95 dollars as e bill but I have 50 dollar plan

I paid my koodo bill on time and I have a 50 dollar plan and now when I received my e bill today , its 95 dollars. what are this extra charges for.I want answer

3 replies

Userlevel 6
Did you change plans? If you did it's likely proration. Look at the 3 page of your invoice. it has all the details.
Userlevel 7
Badge +4
Sign into self serve. Click the billing tab. Click e-bill. Click on the date of the most recent bill. Open the pdf file and scroll to page 3. What does it say?
Userlevel 7
How did you pay?