Koodo Community

Community

Solved

Why I don't have volume?


No volume

12 replies

Userlevel 7
Are you connected to a bluetooth device? Are your headphones in? Is your volume on mute? What Android do you have?
No blue tooth a ll volumes are up
Userlevel 7
Press and hold the power button until the power menu appears. Make sure silent mode isn't selected. It's on the bottom left and looks like a sideways bell with a line through it. What phone do you have and what can't you hear ? Music? Calls? Both?
Moto e andci don't have volume at all I get no notify ring I am missing phone calls
Userlevel 7
Brae Hargreaves wrote:

Moto e andci don't have volume at all I get no notify ring I am missing phone calls

Are you able to make a phone call? Did you try the suggestion I made above about silent mode?
Brae Hargreaves wrote:

Moto e andci don't have volume at all I get no notify ring I am missing phone calls

Yes about phone call my phone is not on silent mide
I have checked there should be sound
Mode
Userlevel 7
In settings...Make sure notification sounds are on.
Yes areso that is why I do not understand
Userlevel 7
Are you using any of the Moto Assist features?
Userlevel 6
Hi Brae, is your phone working fine now? Keep us posted! 

Reply