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Why I can send messages but i can not receive messages on my lg g3


8 replies

Userlevel 6
Badge +4
Hi Angela... Really hard to know, but let's try to figure it out... Did u just sign up with Koodo and you brought your number from a different provider? If yes, this is called mix service, meaning that your number is within 2 providers, once the transfer is completed, you will be able to fully use your phone...
no I bought It at koodo on Wednesday and it worked that day but not on Thursday or today

I already had an iPhone with koodo but changed to the lg

Userlevel 6
Badge +4
Angela wrote:

I already had an iPhone with koodo but changed to the lg

Did you turn off your phone and back on again?
Userlevel 7
Angela wrote:

I already had an iPhone with koodo but changed to the lg

Did you turn off I Message before you started using your LG? Your friends who still have iPhones may still be sending you i messages that you can't receive anymore. It should be automatic but sometimes you have to manually shut it down.
Angela wrote:

I already had an iPhone with koodo but changed to the lg

I've turned it on and off several times. how do I turn off I messages?
Userlevel 7
Angela wrote:

I already had an iPhone with koodo but changed to the lg

Settings - Messages. Turn off iMessage. Then make sure that your iPhone friends have "send as SMS" turned on as well.
Userlevel 3
Hey Angela,

Have the guys' suggestions helped? can you receive messages now?

Keep us posted!

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