Hello, I recently ordered a Nexus 5 phone from the Google Play store. It arrived yesterday and I went to the Koodo store (actually Black's Photography, which is affiliated) to get it set up today, but the guy trying to help me couldn't get it to work. He made some calls (I'm guessing to Koodo tech support). The conclusion was that my phone won't work on their network. Can anybody here explain why? Or if there's anything I can do (or tell him to do) to get it to work? I've looked around a bit and I gather it has something to do with what bands are being used. According to the Nexus 5 page on the Google Play website (https://play.google.com/store/devices/details?id=nexus_5_black_16gb
), the bands/frequencies are 2G/3G/4G LTE GSM: 850/900/1800/1900 MHz CDMA: Band class: 0/1/10 WCDMA: Bands: 1/2/4/5/6/8/19 LTE: Bands: 1/2/4/5/17/19/25/26/41 Thanks for any help!