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Why does usage history on pre-paid not show originating or destination # when call type is "Web"?


Would like to know why no info for pre-paid "web" usage history... A previous post had stated that "Web" in call type means a picture is sent or received, because my plan does not include data... Any takers?

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Best answer by rikkster 9 August 2016, 02:24

MMS or picture messages are sent to Koodo's message center. They are then sent to the recipient via the internet, which is why you won't see an originating or destination phone number and also why the term "Web" is used. Since all prepaid plans include unlimited text and picture messaging, the data used to send and receive picture messages is not chargeable to you. As you can see in your usage history, you won't incur any data charges.

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MMS or picture messages are sent to Koodo's message center. They are then sent to the recipient via the internet, which is why you won't see an originating or destination phone number and also why the term "Web" is used. Since all prepaid plans include unlimited text and picture messaging, the data used to send and receive picture messages is not chargeable to you. As you can see in your usage history, you won't incur any data charges.

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