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Why does an error screen pop up when i try to check my main phones tab or Change the plan but on the other phone on my account it works fine


Why does an error screen pop up when i try to check my main phones tab or Change the plan but on the other phone on my account it works fine

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Userlevel 7
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What's the error message?
Robert wrote:

What's the error message?

Both say to refresh later, just went into the koodo shop in town and they said i have to call and have my account reset or something along those lines

Both just ask to refresh the page later

Userlevel 7
Badge +4
Since the store says to contact the mothership, send a private message on Koodo’s Facebook or Twitter page. Those reps have access to your account, which we don’t have on this board, and you will avoid waiting on hold in the telephone queue for a less than 9-1-1 firehouse matter.

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