so i was always on auto pay for the past 2 yrs,. i had built up bonus credits totalling $10, and I wanted to stop my auto-pay. I know i was missing $5 , so i manually top-up $5 (actual charge was ~$5.50 on my CC) so taht I have $15 balance. However, my plan now says expired beacuse of inssuficient funds. Why is this?
I added another $3 more now, but still i cannot reactivate it. this is very stupid.