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Why cant i recieve texts randomly


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Userlevel 7
Hi Brandon, Try taking out the battery of your phone and it's SIM card for a few minutes and then reassemble the phone. Also verify if there are any available updates for your device. If your device is up to date and you do the SIM card/battery trick then you might want to consider doing a factory reset. Doing this will result in the loss of all the information on the phone (excluding whatever is stored on any micro sd card).
I can't remove my battery on my phone but I have removed my SIM card and my phone is up to date, I have also tried a factory reset but nothing changed
Userlevel 7
Brandon Monteiro wrote:

I can't remove my battery on my phone but I have removed my SIM card and my phone is up to date, ...

What phone do you have?
The Sony Xperia ZL
Userlevel 7
Brandon Monteiro wrote:

The Sony Xperia ZL

You may want to contact Koodo using *611 from the phone for additional troubleshooting tips and possibility of warranty work depending how old the phone is.
Userlevel 6
Brandon Monteiro wrote:

The Sony Xperia ZL

Hi Mathieu, Koodo Mobile won't be able to service it because we never offered this model. Thank you!
I will try, thank you!
Userlevel 4
I am a little confused by your question. why would you want recieve random texts? lol If you mean why aren't you receiving all text to your phone that have been sent .than I would try re boot and check your network settings to make sure they are all correct and didn't get thrown out of wack by anything.

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