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Why cant I add the $2 LD Saver to my add-ons?? I have the standard $48 Sask Package on my Android.


I want to add the $2 /month LD Saver to my Plan which is 

$48per month plan (Sask):
  • Unlimited minutes
  • 5 GB of Shock-Free Data
  • Unlimited messaging
It doesnt allow me to add this either thru my app or my laptop...whatsup doc?

11 replies

Userlevel 7
Badge +4
You mean the $3 LD add-on? What's the error message if any you are getting? 
Bernard wrote:

You mean the $3 LD add-on? What's the error message if any you are getting? 

I see both a $2 LD Saver add-on and a $3 LD add-on
Bernard wrote:

You mean the $3 LD add-on? What's the error message if any you are getting? 

error mesage:  your plan can not be changed at this time.
Bernard wrote:

You mean the $3 LD add-on? What's the error message if any you are getting? 

Actual error message: Your plan is not eligible to be changed at this time.
Userlevel 5
Where are you calling? because that plan includes unlimited canada wide LD
The U.S. for conference calling with my majic jack account
Error message: Your plan is not eligible to be changed at this time.
Userlevel 7
Badge +4
Ed Kozowy wrote:

Error message: Your plan is not eligible to be changed at this time.

Did you recently change plans perhaps? Do you have an eligible number (= Sask number)?
Userlevel 6
Ed Kozowy wrote:

Error message: Your plan is not eligible to be changed at this time.

Those Sask plans are nice. Much better deal than we get.
Userlevel 7
Badge +4
Ed Kozowy wrote:

Error message: Your plan is not eligible to be changed at this time.

Hey Ed, I see you were able to call in last night and have the add-on added. I asked the team to look into what may have caused the issue. Thanks for your the heads-up!
Ed Kozowy wrote:

Error message: Your plan is not eligible to be changed at this time.

Thanks, everything was solved after chatting with the Kooko rep.

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