Koodo Community
Solved

Why can't I top up my prepaid with voucher.


4 replies

Userlevel 7
Badge +4
Sakib Mostafa wrote:

Its a credit number. I tried like hundred of times

https://community.koodomobile.com/koodo/topics/i-cant-register-my-client-mastercard-to-top-up-my-account
Its a credit number. I tried like hundred of times
This reply was created from a merged topic originally titled Why can't I top up my prepaid with voucher..
Badge +4
Hi Penny, Looks like the system is undergoing maintenance. It's possible that at the time you tried to apply a voucher, the system may have been doing maintenance. I've found it's best to apply vouchers earlier in the day. Koodo tends to schedule system maintenance in the early morning hours when fewer people are accessing self serve or making other transactions. You should be able to apply the voucher later this morning.

Reply