Koodo Community

Why can't i send mms messages?

I have a Sony Xperia Z3. Just switched to Koodo from Rogers. Everything seems to be going fine except I can't send or receive MMS messages. I have the current $59 plan with 2 gb data, unlimited SMS, MMS etc in Canada. I need help.

6 replies

Userlevel 7
Badge +4
What Messaging app are you using? Is your data turned on? Koodo requires a network data connection to send MMS.
Yes. Data is on. I can browse the internet, play games etc.
Messanging app is the stock messanging app with sony's android platform.
Userlevel 5
Check to make sure your APN settings are correct http://aide.koodomobile.com/Portals/0/Phones/PDFFiles/Android.pdf
Userlevel 7
Badge +4
I'm sure it has something to do with the APN settings maybe? Caused by the fact the you unlocked your phone
APN worked. Thanks! Phone was unlocked when I bought it. Guy at the booth set it up but put www.google.com in the MMSC section. I watched him do it. At the time had no idea what it meant. Good thing for this forum. Thanks!