Koodo Community

Why are you not taking my monthly bill of my credit card it was pre-op from the begaining M/C

  • 19 December 2017
  • 2 replies

Why do I kept getting a notice when it was authorized already from my credit card

2 replies

Userlevel 7
Hi James,

What type of notices are you getting? Telling you that your bill is ready? If that's the case, it helps you manage your account and decide if you need to take a look at your bill or not. 
Userlevel 7
Badge +4
James, your payments are behind several months. Likely because you credit car on file with us has expired a few months ago. Pls log into your account an update the card.