Koodo Community

when is the website gonna be fixed?

when is someone gonna fix the website im always getting an error of 1 kind or another what is " ?? no key ??exception " all about wont let me change my plan view my bill or anything really pissing me off!!

6 replies

Userlevel 4
Pretty sure they are looking into it. Due to the fact you are unable to access what you need to do,give Koodo a call and they can do those changes and help you out at no cost since there is an obvious technical issue
Userlevel 5
I just got into my ebill fine? Try clearning you cache/cookies and what web browser are you using?
Userlevel 7
Badge +4
No problem here either although some people have issues with chrome and Firefox ( I don't) . It's really optimized for Internet Explorer. Try Jordans suggestions
Sounds like you're using Safari.
Userlevel 5
Marcus Fenix wrote:

Sounds like you're using Safari.

I use Safari, very rarely have issues.
Userlevel 2
Hey Wade, have you tried clearing the cache & cookies, closing the browser and opening a new one to try again? Let us know.

If you see a good answer, give it a star.