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When I check my voicemails as they come through they're all silent


For the past few weeks every time someone calls me and leaves me a voicemail there's no sound, the only exception is my husband who also has a Koodo phone.

3 replies

Userlevel 7
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Hello Courtney.

Are you sure the person who call you leave you a message? Maybe they forget to leave you a message so that's why you don't hear nothing.
Robert wrote:

Hello Courtney.

Are you sure the person who call you leave you a message? Maybe they forget to l...

So far 3 of my coworkers and my manager from work have called, my internet provider and my bank. I've confirmed they left a voicemail. The voicemails are all a few moments long and we've left voicemails from the same phone for other employees and have had no issue.
Userlevel 6
Robert wrote:

Hello Courtney.

Are you sure the person who call you leave you a message? Maybe they forget to l...

Hey Courtney! How long has this been happening for? Has it been since you started using the service? Can you try calling yourself from another non-Koodo phone and leave a voicemail? Then listen to it.  Keep us posted!

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